Jim McGroarty
I've been doing business with Tom Roush Lincoln and Mazda dealership for 15 years and highly recommend them! Never had an issue on anything!
Response from owner
October 27, 2020
Other reviews
Brett Johnson
Looks like another reviewer Connie Young had the same sales rep as I did! Visited these guys a couple years ago to get an idea on what the cost would be for a car and had a rather unpleasant experience. First made contact through their online sales rep, showed up later that day and he couldn't remember who I was or why I was there, even though I had made an appointment. They didn't even have the model I was asking about on hand. He handed me off to another sales rep, where I again explained why I was there and made it known that I was not looking to leave with a brand new car that day, which he seemed to understand. From there on he got progressively pushy and used some odd delay tactic where he would "check with the manager" to get some special rate several times, making me wait 15-20 minutes at one point before he returned, as if he hoped this would make me change my mind about buying a car on the spot without test driving it. When he finally accepted that fact, he went to retrieve the key to my car (another 10 minutes). As I got in my car to leave, I could clearly see him through the window in front of me literally whining to a coworker about how awful I must have been for not buying a car from him that day. I was surprised when he had the nerve to call me a week later to see if I had reconsidered. Needless to say, when I did need to buy a car later in the year they were not considered.
Matthew Coy
Wanted to take the time and give this place a 5 star review. Went in to look at a 2021 Mazda 6 and within two hours I was leaving with it. Shout out to Freddie D for making the buying process as smooth as possible. Very happy with my purchase and will send future car buyers to this location!
Shawn Axsom
Very friendly staff, especially Marko, our sales rep. Price was competitive. Our car was priced similar to other dealerships but with less than half the miles. Good cheap or free service options for cars purchased there. I'm definitely happy to support this family owned Westfield dealership, and they will be my first stop for any future purchases.
David Klauz
It was efficient visit, no issues, right on time. I like your practice of washing a car.