Julia N. Wek

Kristie Holder

Me and my husband went there to do a trade in plus down payment and they wanted to double price the car we were trying get and completely low ball us on our trade in ... it seems they have very shady tatic... don't get me wrong the prices are great but when it comes to it you are getting screwed with hidden fees that caused us to walk out.... but hey that's ok Ray Skillman let us drive off the lot with great service

Michael Morehouse

I was very disappointed with this dealer. While on a 6,000 mile cross-country road trip I needed a scheduled oil change and tire rotation on my 2019 Mazda. Roush could not fit me in the same or next day. I'm learning that the Mazda dealership network is very thin in the center of the country and at least this one not very accomodating.

Bridget Arnold

Exceptional customer service experience! They made my purchase flawless and simple throughout each step of the process. The paperwork took less than an hour total. I will definitely be recommending them to others. Brent Cassady is very knowledgeable and helpful. He took the time to answer all my questions, listened to what I wanted, presented many options and made me feel comfortable. I never felt pressured or pushed to make a decsion before I was ready. They were very upfront and did not try to upsell unnesccesary items or take advantage. No hidden "extra fees" like many local dealerships. Offered a reasonable price from the start without the back and forth. I got a fair price for my trade in. I received an excellent price on the car I purchased. When comparing cars available on Autotrader and also inventory through the big name dealer complexes that advertise heavily, it wasn't even a close comparrison. The car I purchased has significantly fewer miles, a better trim level and feature package for a much lower price than what other dealerships offered. They provided a clean report and service history on the VIN number. The car is clean, detailed and in excellent condition.There was one tiny minor scratch on the paint I was made aware of otherwise I would not have noticed. I appreciate that detail was disclosed. They went above and beyond assisting with getting window tint set up and an aftermarket accesory I requested. They recommended a reputable auto insurance agent to compare quotes and ensure I was recieiving the best deal. There is a reason they are able to rely on repeat customers and referrals rather than focusing on advertising and marketing efforts. Each member of the staff I worked with had been there for several years and knew what they were doing. It is always a good sign when a dealership has low turnover. I'm a particular person and they met or exceeded each request I made. They treat customers right! Overall great expreience and would highly recommend.

Josh

These guys are the best service department I have ever dealt with. They are super friendly, professional, and accommodating. When I’m ready for my next vehicle, it will probably be through them.