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Tom Roush Mazda

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Kristie Holder

February 7, 2016 · review of Tom Roush Mazda

Me and my husband went there to do a trade in plus down payment and they wanted to double price the car we were trying get and completely low ball us on our trade in ... it seems they have very shady tatic... don't get me wrong the prices are great but when it comes to it you are getting screwed with hidden fees that caused us to walk out.... but hey that's ok Ray Skillman let us drive off the lot with great service

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Other reviews

November 19, 2021

Dawn Lockwood

I recently leased a Mazda CX-30 from Tom Roush and I couldn't be more thrilled! Johnny Much was my sales rep and not like any car salesman I've dealt with in the past couple of years. Thoughtful, respectful and very caring! The whole team was amazing and you feel like you're in the midst of a family when you're there. Johnny has even followed up a couple of times to make sure I'm happy with my vehicle. Wonderful experience!

February 13, 2023

Bradenhyatt02

Great service from them every time I need basic maintenance done on my Mazda. 5 stars

January 14, 2024

Jacqueline Herdman

Fair, honest pricing for service! We had a bad experience at another Mazda dealer for service and when our 2018 6 needed a diagnostic I decided to bring it here since the reviews were good. And the reviews were right! I thought them sending a video of the inspection findings was so cool and informative; in all the years I’ve had Mazdas, I’ve never had that! My service writer Jon was kind, informative, and so understanding when it came to explaining what needed to be done and what we could wait on based on cost. Being able to text him and see what’s happening was also so convenient. Getting a loaner when the work was expected to take a few days was hassle free. And our car was done right on time! She runs like a dream now! Every person I came in contact with at this dealership was polite and friendly. Thank you to everyone here, I will be back for any of my Mazda needs!

August 24, 2019

W. Rusty Faulks

Quality service; above and beyond customer service. We were out of town and the master brake cylinder and booster went bad - Tom Roush Mazda Service team came through... they worked us in a provided a loaner car in a pinch. Thank you.