Kim Stickney
I had a very nice experience buying my new car this month at Tom Roush. Marko Gruber my salesman was very knowledgable, polite and easy to work with.
Other reviews
Ashesh Goswami
Excellent service, a great collection of cars, and super fast processing makes car purchase a great experience at Tom Roush. My sales representative Skyler helped a lot both to select the car of my choice, and made sure that everything got completed as soon as possible. Unfortunately they do not offer any competitive incentives, but their after-sales service is pretty good.
Jennifer H.
I have never had a bad experience here. The reps are nice and efficient. The service is done correctly the first time...shout out to the people who actually do the work...If I have things to do, I get a loaner, I've been driven home and picked up and I've waited and the job was done right on time. The waiting area isn't as fancy as others I've visited, but I don't need fancy coffee and a huge selection of snacks, I want a car that runs and people who will make that happen. I also think that the prices are fair. I wondered if I should take my latest problem to someone closer to home and thank goodness I didn't as the part was covered under an extended warranty! I don't have an extended warranty, the part was given an extended warranty by Lincoln. So my six year old car received a covered repair. Shout out to Lincoln! Thank you to everyone, especially Corey.
Beth E
We had a great experience at Tom Roush Mazda. The entire process was efficient, respectful, and clearly focused on good customer service. Brent was especially helpful—knowledgeable, straightforward, and friendly without ever being pushy. He made the process smooth and easy from start to finish.
Q
Nice atmosphere. Nice sales people. Fair prices but not a lot of choices.