Mike Rose
Our sales consultant, Zachary Hiney, was a pleasure to work with. His knowledge of the different models and trims was very helpful in helping us decide on the perfect new Mazda for our needs.
Response from owner
January 23, 2024
Other reviews
Andy Bargeron
Great service, they put my concerns first and went well out of their way to resolve a very thorny issue to my satisfaction. Scott in particular went to bat for me with Mazda corporate to resolve a warranty question. This dealership has one of the best service departments I've ever dealt with... and I've dealt with a lot of them, both mass brands and premium brands as well; they even provide loaners, which a lot of mainstream brands do not. Even premium brands in the Indianapolis area that I've dealt with are inferior to Tom Roush.
Gideon Bower
I would not suggest buying a car from this dealership. I had to fight for six months to get a repair done and they still haven't done it. I was told repeatedly that a part on my car had been repaired but when I called Ford customer service to find out what work had actually been done they told me a very different story. The service manager lied to me repeatedly and no one from this dealership has ever returned a call or done anything unless I came in and made it happen. They're nice when they sell you the car but once you sign the contract that's when their hospitality ends. I would not buy a car here especially if you're in your early 20's because they very clearly take advantage of younger buyers who are new to car ownership.
Sydney Blackburn Stephenson
Awesome service on my Lincoln every single time.
Forever Karen
I always get great service at Mazda Tom Roush. The entire staff know me and treat me with respect and my car concerns get the fastest, most efficient service possible. The dealership is very comfortable to wait in while your car is being serviced as well. I love my CX-9 and bought it there 3 years ago! The sales team is also great!! This dealership has a long standing excellent reputation in Westfield and you shouldn't hesitate to go to them for any and all of your car needs.