Monica Hartman
Scott was very personable, listened to all our questions and called us to let us know our car was ready and what had been done. We are very pleased with the repair and the service.
Other reviews
Judith Kruger
My experience at Tom Roush couldn't have been better. The salesman Darryl explained the options on the car and the lease very well. This is my first tine owning a Lincoln. They sent a driver to pick me up to get my new car and Darryl helped me set up all the technology. Great experience.
Heidi Gruber
Always a great experience at Tom Roush service center. Scott, my service advisor, was friendly and professional and my car was sparkling clean when I got it back.
Anthony White
Horrible ! I came into the service center today 8/10/18 to get my 2008 Lincoln Airbag fixed due to a recall ! Once done one of the service center guys in a black shirt came to me and said “I have Good news & bad news, we replaced your airbag but we had to brake the Wood panel on your glove compartment in Oder to get to it “! Then he proceeded to tell me I was the second car that they had to do this to! He then went on and said “ I don’t know when we will have a part ready for that but we will be in touch “ with a nonchalant attitude! I told him it was unacceptable and I didn’t bring it in like this so something needs to be done immediately about this ! It’s a inconvenience of my time and not appealing ! I will be keeping in touch everyday my self until this is resolved ! I also have the pictures as well!
Komlatse Anikra-Matty
Buying a car could be stressful, but this dealership made it where the process was super easy, fast, and professional !