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Tom Roush Mazda

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Stephen Coffer

January 19, 2025 · review of Tom Roush Mazda

Scott always makes the service trip easy. Thanks as always.

Response from owner

Stephen, thank you for the excellent review and your kind words about Scott. I will pass this along to him. We really appreciate you.

May 20, 2024

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Other reviews

February 18, 2023

Jordan Einert

Had a fantastic experience buying my used Mazda here. Everyone was extremely friendly and quick to answer questions. Did a great job of keeping in contact but also didn’t harass you like other dealerships. The finance team was quick but thorough. The only negative thing I have to say is I wish my car was detailed a bit better when it came to purchase day. I had to go through and re-clean a few areas that were missed which is slightly disappointing when buying a car from a dealership. I genuinely enjoyed the experience overall, just wish I would have thoroughly checked before I drove the car off the lot.

July 16, 2022

Randi Foster

Pete is awesome! So informed and was great to work with. Moe in finance was awesome as well! Overall, a wonderful car buying experience!

December 18, 2024

Don McAleavey

Poor service and a definite lack of communication. Simple oil change and tire rotation was scheduled with expected wait time of one hour quoted. Year make model and engine information all provided while scheduling. After an hour and a half, I asked for an update… 15 minutes later I was told that they were waiting on an oil filter. No effort on their part to explain the delay or reason for the delay. I had to seek out the information. When talking with the scheduling person I had expressly stated that I had a time constraint and was assured that I would be out in plenty of time. I would have easily been able to schedule a different day if there was any concern on their part. I updated my rating based on promise on their part that future visits would be better. I have used their services in the past with a different vehicle and had wonderful service.

November 26, 2017

Francisco Lynch

Andre was great and efficient. We were in and out in less than 30 minutes.