Jon

William Lorimer

Oil change and rotation went smooth and quick and Jon kept in touch while it was being done

Greg Galasso

Jon my service advisor went above and beyond expectations.

Shona Bedwell

Jon in Service is so awesome to work with each and every time! Very thorough and friendly.

Kristopher Abdnour

Scott and Jon always do a great job taking care of my Mazda!

David Banks

I own two Mazdas(CX-5, 6) purchased at Tom Roush Mazda. The service department is top notch. Scott and Jon are very professional service managers and pleasant to deal with. I heartedly recommend the Roush dealership.

Jo Baker

Jon is great in the Service Department!!

Rayme Swan

I came in today to purchase a key for my 2014 mazda 3. I was expecting to spend $200-300, but the price was nearly $500 out the door not including tax. I definitely was a little price shocked, but i understand that the parts and service department do not set the pricing so I went ahead and decided to proceed with the sale. This is when I met their service advisor Jon Shreve. He asked if I had my original key, and he proceeded to take it apart and bend a couple of pins back into place, and the fob worked perfectly. Integrity such as this is rare in today's world, and I truly appreciate both Jon putting the customer first, and the culture that has been established at Tom Rouch Mazda that allows for this. Most service departments would have just proceeded to make the $500 sale and not make any impact on my day. I can say that I've never been to this dealership before and I live an hour away. But I do own a local business that employs roughly 70 people and not only will I make it a point to make sure that I spend my money here in the future, I will encourage my team members to do business with a company that shares our core values! Thanks, again, Jon for being a man of integrity. If anyone is debating on buying your next vehicle, or having your vehicle serviced do it here they have earned it, and i truly believe they will continue to earn your business in the future!

ROMAN FAJARDO

Jon Shreve and the team always do a great job! I’m always kept informed about my vehicle and they are always very honest with what my vehicle truly needs!

Jeanette Monte

Service was great. Jon was very helpful and took the time to answer all of my questions.

Carinne Uslar

Jon was very helpful and friendly at the service desk. He communicated with me via about updates along the way. Jason the mechanic was thorough in the inspection and shared a video of everything he had discovered with recommendations on next steps. The team overall was friendly, great, and people I could trust. Will be back again for my next service needs.

Doug Shrieve

Jon Shreve has been absolutely fantastic to work with. Feedback is timely and professional. Our Mazda is a 2006 and they keep it running like it's brand new.

Terri Graham

Very timely and the work is done accurately. Jon and Scott are great assets to Tom Roush.

Adam Blazier

Tom Roush has been excellent to us. They kind of "inherited" all of the issues we obtained after buying a used Mazda from another non-Mazda dealership. Luckily our car is still under warranty, but they have been great at finding the issues and resolving them quickly. Jon in the service department has been awesome to deal with. Highly recommend.

Jacqueline Herdman

Fair, honest pricing for service! We had a bad experience at another Mazda dealer for service and when our 2018 6 needed a diagnostic I decided to bring it here since the reviews were good. And the reviews were right! I thought them sending a video of the inspection findings was so cool and informative; in all the years I’ve had Mazdas, I’ve never had that! My service writer Jon was kind, informative, and so understanding when it came to explaining what needed to be done and what we could wait on based on cost. Being able to text him and see what’s happening was also so convenient. Getting a loaner when the work was expected to take a few days was hassle free. And our car was done right on time! She runs like a dream now! Every person I came in contact with at this dealership was polite and friendly. Thank you to everyone here, I will be back for any of my Mazda needs!

James Adkins

Didn't need to wait too long for allignment, rotate, oil change, and new wipers. Excellent service at the area. Definitely coming back for the service of my Mazda from now on because I feel valued. My tech was jon shreve and he was really nice and to the point, the staff seemed concerned for the maintenance of my car and made sure to recommend an alignment for me, since the last visit I did not get one. Super happy with the service, price is a little higher than a 3rd party but I wouldn't bring my baby to any other place than a Mazda dealership.

D L

Jon was awesome. I feel everything was done very thoroughly and communication was great. We were given a very nice courtesy vehicle while our vehicle was being serviced and i am very pleased with how everything turned out. Will definitely have service done here in the future and hopefully a new car.

Eric Smith

My family buys most of our cars at Roush. We also service many of our cars at Roush as well. I had the opportunity to work with your service advisor, Jon Shreve. He answered all of my questions and did an excellent job overseeing your technicians.

Carol *Jo* Baker

Scott and Jon were extremely helpful, courteous and patient. The Service Department did a fantastic job in making the additions to my car and finishing up in a timely manner. Note: Larry Graves assisted me as I made the decision to purchase my new CX-30. He was incredibly knowledgeable, courteous and patient - as has been everyone that I've worked with at Tom Roush Mazda. Larry is a gem and I couldn't recommend him enough! .