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Tom Roush Mazda

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Employee

Aj

Aj is a technician at Tom Roush Mazda in Westfield, IN, named in 10 verified reviews averaging 4.6★ (90% positive).

10mentions
4.6★avg rating when named
90% positive
We recently visited Tom Roush Mazda and had an exceptional experience from start to finish. The team was professional, knowledgeable, and genuinely cared about helping us find the right vehicle. Mike, Brian, Chris, and AJ the General Manager were especially helpful, patient, honest, and never pushy. They took the time to answer all our questions and made sure we felt confident in our decision. The dealership itself was clean, welcoming, and well organized. The entire process was smooth and transparent with no surprises. We truly appreciate how easy and stress-free this process was. I highly recommend Tom Roush Mazda to anyone looking for a great car-buying experience. Their customer service is top-notch, and they go above and beyond to make sure you’re happy!
Katie Wildermuth

Reviews mentioning Aj

August 5, 2025

Katie Wildermuth

We recently visited Tom Roush Mazda and had an exceptional experience from start to finish. The team was professional, knowledgeable, and genuinely cared about helping us find the right vehicle. Mike, Brian, Chris, and AJ the General Manager were especially helpful, patient, honest, and never pushy. They took the time to answer all our questions and made sure we felt confident in our decision. The dealership itself was clean, welcoming, and well organized. The entire process was smooth and transparent with no surprises. We truly appreciate how easy and stress-free this process was. I highly recommend Tom Roush Mazda to anyone looking for a great car-buying experience. Their customer service is top-notch, and they go above and beyond to make sure you’re happy!

Response from owner

Katie, thank you so much! What a great review and we appreciate your kind words about our team here and will pass this along to everyone.

August 7, 2025

April 29, 2025

Joshua Beecher

AJ Roush, is the man! I had an issue and he worked with me until it was resolved. You won’t find customer service like this at any other dealership.

Response from owner

Joshua, thank you so much!

August 7, 2025

November 27, 2024

William Gerhold

Highly recommend! Great experience at Tom Roush Mazda! AJ helped me trade in my old ride for a new CX9 Signature! My Wife actually loves it! Moe was really helpful giving me options on long term coverage and made it affordable! At the end of the day Ive owned many vehicles and the fact is they all break down at some point, its not a matter of if, but when. Having extended warranty coverage while your making payments is the only smart way to buy any vehicle in my humble opinion. I’ll be back for my next vehicle at Roush!

Response from owner

William thank you so much for the great review! We will be sure to pass this along to AJ and Moe as well. Thanks again enjoy your new vehicle.

December 4, 2024

April 8, 2023

Jenny Yahl

I had just been in an accident when I found Tom Roush's group and to say I'm happy I landed here is an understatement. My husband and I were both in the market for cars and had a unique financial situation. Walking into a dealership can be intimidating as a woman, and were met with nothing but respect and genuine support. Our salesman, Lee Wildermuth, was incredible. He listened to what we needed and came up with several options to get is what we needed. There was no stereotypical sales behavior whatsoever, as Lee treated us like we'd been long time customers he'd known forever. I couldn't imagine going through this process without Lee in our corner. Lee, AJ and Brad worked TIRELESSLY to make things work for us on the financial end, allowing us to have cars we love. I am forever grateful to this team and will be back for any car buying needs. 1000% recommend!

Response from owner

Jenny, We want to sincerely thank you for allowing us to be of service to you here at Tom Roush Mazda. Thank you this great review and for your kind words regarding our staff and your experience here. We really appreciate it and you.

April 10, 2023

October 24, 2022

Anon

This place is full of dirty crooks. Both in the purchasing area, and back in service. Stay far away from here, and go somewhere else. Edit because of reply: yes, this review was written before the refund was done because of how the service provider acted. Plus, there's been several other issues with the service providers with BOTH our cars. However, you're still dirty crooks. Lol. We bought the car from you guys and you tried to screw us over. AJ (the owner/owners son) is the one who came and tried to make things right as best he could, but a lot of the damage was already done. So my comment still stands. You are NOT honest people.

Response from owner

Brittany, while we always appreciate feedback about your experience here at Tom Roush but I want to say that your statement about us being "dirty crooks" is untrue and frankly slanderous. Tom Roush has been in business here for over 50 years as Indiana's oldest Mazda dealer and we have an excellent sales and service satisfaction rating currently at 4.7 stars. I checked with our service manager and it seems you were in for an oil change and tire rotation that you paid for with no concerns. It was relayed to me that a phone call was made back to us by another member of your family stating you did not want the tire rotation and would not have asked for that to be done because the tires are rotated by someone else. My service manager REFUNDED your money for the tire rotation even though the work was performed as a courtesy and goodwill, and stated perhaps there was some miscommunication about what you wanted done and we would be happy to give you a refund which we did. There is nothing "crooked" or "dirty" about how we conduct business here and we value all of our guests and work to give them an experience that exceeds their expectations. We do make mistakes from time to time and value the constructive feedback to always be improving but there is nothing in the service you received here to validate your statement of us being "dirty crooks".

October 6, 2022

July 26, 2016

Pierce Byron

Lee was a class act and would absolutely be my first choice for another car in the future. Couldn't be happier with my experience and car I left with. Thanks! AJ was also great in explaining the lease.

July 1, 2016

Grady Lynch

Great customer service, made the purchase my new Mazda3 an absolute joy. Thanks to both Chris and AJ for staying late and getting me rolling.

April 24, 2016

Richard Peters

My husband and I had a fantastic experience at Tom Roush. Our salesperson Lance was great. A.J. Roush and Jim Skinner were wonderful with assisting us with our purchase. We love our new Mazda 3!

July 10, 2015

Doug Sapp

We've had lousy experiences at several dealerships in the area, but all that changed when we went to Tom Roush. No pushy salespeople. No hidden "etch fees" or "advertising fees". Chris, our salesperson, had the car pulled up under the awning and detailed prior to our arrival. The financing was quick and easy. AJ, the finance manger, made everything crystal clear and didn't push us into adding anything we declined. We arrived with a trade in and within about an hour we drove out with a new car. This is how car buying should be.

April 5, 2013

Elizabeth McAloon

I had an excellent experience at Tom Roush. AJ worked really hard to make sure I got the right financing for my first car! I'm really glad I chose to go to Tom Roush.