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Tom Roush Mazda

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Topic

Vehicle Selection & Features

100% positive

Across 999 reviews of Tom Roush Mazda in Westfield, IN, vehicle selection & features appears in 17 reviews (100% positive), from 2013-02-27 through 2026-05-11.


Key findings

  • Vehicle Selection & Features mentioned in 17 of 999 reviews (1.7%)

  • 100% of Vehicle Selection & Features reviews are 4 or 5 stars

  • Average rating in Vehicle Selection & Features reviews: 4.9★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    88%15 mentions
  • Courtesy & Friendliness

    53%9 mentions
  • Technical Knowledge & Expertise

    47%8 mentions
  • Pricing & Value

    29%5 mentions
  • Communication & Updates

    24%4 mentions
  • Problem Resolution & Effectiveness

    12%2 mentions

Reviews mentioning vehicle selection & features

July 10, 2025

Corinna Schilling

Fillip and Skylar were great to work with on purchasing a new CX-5. They were both very knowledgeable and ensured a smooth transaction. I appreciated all their work and would recommend buying a Mazda at Tom Roush! Very happy with my new car and my experience at the dealership.

Response from owner

Corinna, thank you for the excellent review we really appreciate it and we are pleased you enjoyed your experience here. We will pass this along to Fillip and Skylar as well.

July 24, 2025

May 29, 2025

priyanka baloni

We recently purchased Mazda CX-90 and had a great experience working with Filip and Mike as they made the process smooth for us. They were prompt in replying to our queries and on the day of purchase, helped in explaining the features and other aspects of the car. Highly recommend working with them for your next Mazda purchase.

Response from owner

Priyanka, thank you so much for the excellent review. We are pleased to see that you enjoyed your experience here with Filip and Mike. We look forward to hearing from you soon.

June 17, 2025

June 7, 2024

Q

Nice atmosphere. Nice sales people. Fair prices but not a lot of choices.

Response from owner

O Q thank you for the great review! We appreciate you.

June 25, 2024

September 27, 2023

Alfredo Sánchez

Huge variety of units available. Great support from the agents and the manager! Will definitively return for my next car

Response from owner

Alfredo, thank you! We look forward to seeing you again!

October 14, 2023

June 22, 2022

Lynnette Vinson

I worked with Larry for about 11/2 hours on Thursday and return Friday to sign and drive off in my new RED Mazda CX-5! Not until Wednesday had I even considered a Mazda! After test driving Honda CR-V, Toyota Camry, Nissan Rogue and a Infinity QX-30 over the past 3 weeks did I consider researching and test driving the CX-5. I immediately fell in love and knew this was the vehicle for me! I got the exact color I was looking for!!! NO PRESSURE ONLY PATIENCE!!! This was my 1st experience where I didn’t have to pack a snack and my head was NOT POUNDING after the final transaction! Larry even got in the car with me before driving off to ensure I remembered the features most used. THANK YOU AND SALES MGT SO MUCH!

Response from owner

Lynnette, thank you for your kind words we appreciate it and you allowing us to serve you here at Tom Roush Mazda. I will pass this along to Larry as well. Thanks again

June 27, 2022

May 4, 2022

Timothy Miles

Excellent dealership. No pressure, several cars to test drive. They even offered a refund if we wasn't happy with what we ordered. They will be my first stop next time. We love our CX-5.

Response from owner

Timothy, thank you for allowing us to be of service to you and this great review.

May 6, 2022

July 23, 2021

Jamal V

Everyone was really nice and helpfull when it came to selecting a vehicle and knew alot about the vehicles there. My salemen JT was especially helpful and very nice as well.

Response from owner

Jamal, thank you for being a customer here at Tom Roush Mazda. I will pass along your comments to JT as well. We appreciate you and look forward to seeing you on your first service appointment.

August 5, 2021

April 18, 2021

Tim Bodenreider

Brent has helped our family for years and we have always been very pleased with the service from him and the dealership. The most recent experience was no exception and I love my new CX-5.

Response from owner

Tim, thank you! We appreciate you and the great five star review!

April 19, 2021

March 13, 2021

Daniel Center

Skylar was a pleasure to work with. Go in and ask for him. Selection of Mazda's, both new and pre-owned far better than skillman. Took this baby home.

Response from owner

Daniel, thank you for allowing us to be help you with a great vehicle and for leaving us the outstanding five star review. I will share this with Skylar!

March 25, 2021

December 2, 2020

Melanie Roberts

I just bought a 2020 Mazda CX-5 from Roush. Roger P. was my salesperson and he was absolutely fantastic-he went through and showed me every feature inside the car (which was loaded with TONS of stuff compared to my older vehicle!). I really appreciate the time he spent, because I don't think all salesmen show that effort. This is the second Mazda we have bought from Roush, and we are thrilled.

Response from owner

Melanie, thank you for your 5 Star Review! We appreciate it!

January 9, 2021

July 12, 2020

Megan Tandarich

I cannot say enough good things about my experience with Jonny Much!! This was my first car purchase and from the moment we arrived at the dealership Jonny made the entire process not only easy but enjoyable. He was able to walk us through all of the vehicle options and ultimately find the one that fit both my budget and lifestyle. During the test drive, he was able to point out features that previous dealers had not and took the time to get to know my family and I on a more personal level. Jonny is not here to just pressure and sell you a car, he truly wants you to find a perfect fit. If you are ever in the market for a new car and visiting Tom Roush, set up an appointment with Jonny Much and you will not be disappointed. Thank you to everyone at the dealership and Jonny for making this such a positive car buying experience. We will be back and visiting Jonny for our future car searches! (We purchased a CX-30 but Jonny is also a Miata expert!)

June 21, 2018

Robin Taylor

We stopped in for a simple test drive, and walked out with a gorgeous, new CX-5! So fortunate that Brent Cassady was my salesperson! From the first moment, he was personable, knowledgeable and truly focused on what I wanted in my next ride. So many times, salespeople try to sell, instead of being interested in what, I, as a customer want. My husband and I felt the pricing conversation was negotiated pleasantly, and we felt no hard press. We decided to buy right then and there. All in all, this simple test drive-visit turned into a great customer experience! Hmmm, perhaps that’s what “CX” stands for in “CX-5”. Glad we went to Tom Roush Mazda. Thanks again, Brent!

Response from owner

Thank you, Robin. Always glad to hear about a customers' great experience! Let us know if there is anything else we can do for you. Oh, and we like Brent Cassady too!

June 22, 2018

September 20, 2017

Scott Wolff

We test drove two Lincolon Automobiles, a MKT and an MKX. Loved the MKX and will be buying next year. What was most impressive is the sales representative that worked with us, ask for Lance. He is extremely knowledgeable and a pleasure to work with. I only wish they had a location on the south side of Indianapolis.

March 18, 2017

Daniel Volokhova Barlan

Mazda Mike was excellent here! Got us taken care of for everything we needed and we are all set with our new CX-5. Thanks again!!

July 22, 2016

Christian Batista

Great Service!!! Very Helpful! Nice Vehicles!

May 1, 2016

Scott Martin

David B did a great job showing us some wonderful options. After researching around town and even a short trip to Cincinnati, we realized our best value was to go with the CX-9 that Tom Roush Mazda had to offer.

February 29, 2016

Craig Wood

We had the benefit of being able to compare some other brand used cars that were also on the lot. They were ones that we had also considered purchasing, but when we checked them out this time, it became apparent that they really weren't going to fulfill what we needed. Fortunately there were several models of the CX-5 vehicles available. Our salesman, Jim Barbour, was able to suggest one that he thought would be a good choice. We were able to test drive it and also take our grandson along to see if there was enough room for him too. This had become one of the issues that was driving our desire to change vehicles. This model had most of the features we were looking for and was priced at an affordable level.