Keith Bailey

Jennifer H.

I have never had a bad experience here. The reps are nice and efficient. The service is done correctly the first time...shout out to the people who actually do the work...If I have things to do, I get a loaner, I've been driven home and picked up and I've waited and the job was done right on time. The waiting area isn't as fancy as others I've visited, but I don't need fancy coffee and a huge selection of snacks, I want a car that runs and people who will make that happen. I also think that the prices are fair. I wondered if I should take my latest problem to someone closer to home and thank goodness I didn't as the part was covered under an extended warranty! I don't have an extended warranty, the part was given an extended warranty by Lincoln. So my six year old car received a covered repair. Shout out to Lincoln! Thank you to everyone, especially Corey.

Alexis Lawhorn

They quoted over $1,100 for a routine 60k mile service and the oil change I did get took over an hour. Not returning.

Katie Wildermuth

We recently visited Tom Roush Mazda and had an exceptional experience from start to finish. The team was professional, knowledgeable, and genuinely cared about helping us find the right vehicle. Mike, Brian, Chris, and AJ the General Manager were especially helpful, patient, honest, and never pushy. They took the time to answer all our questions and made sure we felt confident in our decision. The dealership itself was clean, welcoming, and well organized. The entire process was smooth and transparent with no surprises. We truly appreciate how easy and stress-free this process was. I highly recommend Tom Roush Mazda to anyone looking for a great car-buying experience. Their customer service is top-notch, and they go above and beyond to make sure you’re happy!

bennette lewis

Once again the Tom Roush crew did a complete satisfaction and friendly service in our 5th vehicle purchase from their dealership in Westfield IN.