Trade-In Experience

B Mills

Professional. Thorough. Dependable. They gave me a fair price for a trade in and helped me find the warranty that I wanted, without being pushy. I’ll be back!

William Gerhold

Highly recommend! Great experience at Tom Roush Mazda! AJ helped me trade in my old ride for a new CX9 Signature! My Wife actually loves it! Moe was really helpful giving me options on long term coverage and made it affordable! At the end of the day Ive owned many vehicles and the fact is they all break down at some point, its not a matter of if, but when. Having extended warranty coverage while your making payments is the only smart way to buy any vehicle in my humble opinion. I’ll be back for my next vehicle at Roush!

Joel Cole

Pete at Roush Mazda made our leasing process really easy. I got exactly the car I wanted when I came in, and our trade in couldn’t have been smoother.

Sandra Simmons

Traded our CX-9 in on a 2024 CX-90. Our salesman is Brent Cassidy and he was wonderful to deal with, as he has been for each car I’ve purchased at Tom Roush. He took time to explain all the features of the car.

Susan Calloway

Seven years ago we purchased an MKZ from Brent Cassady at Tom Roush Lincoln. Brent provided great service and educated us on the vehicle. When we were ready to trade we requested his services. His understanding of our needs and attention to our questions made our new purchase an enjoyable experience. We appreciated Brent’s knowledge and expertise of the Mazda product. Can’t say enough about Tom Roush Mazda. Brent Cassady is your go to guy!!!

Shannon Fitzhugh

Staff is friendly and professional. Decent value for the vehicle traded as well as the vehicle purchased. Would recommend to family and friends.

Jason Minnich

Purchased a Rivian from this place and we couldn’t be happier. Bob Wood was so great to work with as was Jim. We were given a very fair amount for our trade in, these guys were straight forward and honest. Very happy and relaxed atmosphere that the Roush family has created, they are spoken very highly about by their employees. Highly recommend to anyone in the market for a new or used vehicle.

Seth Calkins

Awesome dealership! Loved working with Billy, he was extremely helpful and patient with a lot of the questions I had. Unlike other Mazda dealerships in the area they sold at MSRP and didn't have crazy markups like other places I went to! Traded-In my vehicle and everything went extremely smooth! Thanks guys!

Jen Cooper

This dealership made me a Mazda convert! JT was super friendly and helpful. I wanted to get out of a fairly recent car loan/purchase and he and his manager gave me a very fair trade-in value and made the buying/transfer process super easy. He also had the perfect model for me (based on an online survey I had completed) ready for me to test-drive as soon as I arrived for my appointment. And I love my Mazda CX-5, it's so comfortable and fun to drive. I find myself volunteering for extra errands and other outings just so I can drive my car more.

Kevin Rejko

They are great people. Offer fair prices for trades and will make sure you are well taken care of. Make sure to stop by and allow them to earn your business

Dennis Cooper

Got a great deal on a pre-owned , low mileage vehicle, fairly good allowance for the trade-in.

J G

The five star rating by over 700 people doesn’t lie. I had a great experience buying my 2014 Dodge Charger R/T and selling them my 2013 Challenger SXT. The location and facilities are very cool to look around and check out their car collection. Their staff were the best part. Everyone I talked to were very nice and respectful. Ryan Loveless was the salesman who helped me out with the whole process and he did phenomenal job. He gave me his personal number and answered any questions I had directly. No complaints from my buying experience with them. Thanks for a great buying experience, I will see you guys again when it’s time for my next purchase!

Marc Arnold

Worked with Lee Wildermuth on 2 different purchase occasions and he has been nothing but amazing when comes to working with me on finding the best deal. He stayed way past normal business hours in order to complete the purchase experience and transfer of my trade. Lee and Tom Roush Mazda are highly recommended!

Greg Eiler

I've purchased my last two Mazdas from this dealership and I've only had pleasant experiences; of course, they low-ball on trade-ins but who doesn't?

Corey Baute

They took great care of me, honestly made the whole experience easy with no high pressure BS. Gave me what the market told me my trade was worth with a little haggling, but not a big deal. If you are a Mazda fan, I would recommend this place. Shop online first and contact the internet sales manager, Kathy Wessel. She will take care of you.

Kristie Holder

Me and my husband went there to do a trade in plus down payment and they wanted to double price the car we were trying get and completely low ball us on our trade in ... it seems they have very shady tatic... don't get me wrong the prices are great but when it comes to it you are getting screwed with hidden fees that caused us to walk out.... but hey that's ok Ray Skillman let us drive off the lot with great service

Tony Prizevoits

When I say Tom Roush is one of the best dealerships I have been to, I mean it. I have purchased three vehicles from them myself, and have sent every friend and family member to them, without any issues. Their process is very straight forward, they did not push any unnecessary extras, and they came back with a very reasonable offer the first time. Unlike other dealerships, Tom Roush does not insult you with a lowball offer on your trade. The sales staff was incredibly friendly, and the service department is one of the best. If you are looking for a place to buy a new Mazda or Lincoln I would seriously visit Tom Roush.

Doug Sapp

We've had lousy experiences at several dealerships in the area, but all that changed when we went to Tom Roush. No pushy salespeople. No hidden "etch fees" or "advertising fees". Chris, our salesperson, had the car pulled up under the awning and detailed prior to our arrival. The financing was quick and easy. AJ, the finance manger, made everything crystal clear and didn't push us into adding anything we declined. We arrived with a trade in and within about an hour we drove out with a new car. This is how car buying should be.

Dee Bear

The SUV was beautifully prepared for sale, clean and in excellent shape. Lance was very accommodating and knowledgeable about the vehicle. Your offer on my trade in was fair. The trip to Indy and back home was terrible, but the new car made it worth while. I really like the Mountaineer.