Employee
Larry
Larry is a technician at Tom Roush Mazda in Westfield, IN, named in 37 verified reviews averaging 4.9★ (100% positive).
“Larry is an amazing guy very helpful and understood our needs to get my daughters first car . Unlike other salespeople who are pushover he gave us the room and time to consider our options . Great experience”
Reviews mentioning Larry
Murad Aburajab
Larry is an amazing guy very helpful and understood our needs to get my daughters first car . Unlike other salespeople who are pushover he gave us the room and time to consider our options . Great experience
Response from owner
October 19, 2024
Don Bates
My salesperson, Larry Graves, was very knowledgeable, courteous and attentive. I was very appreciative of the "soft sale". I also like the fact that he has followed up to make sure everything has been satisfactory of my expectations. He has also made himself available to assist in any additional support or questions that I may have. Overall, a pleasant experience.
Response from owner
November 15, 2021
Garrick Hubbard
The many YouTube videos I watched to learn how not to get ripped off had me very suspicious and skeptical going into meet Larry about purchasing an automobile. He proved he and the dealership were nothing like the internet warns of. The interactions were straightforward, clear, transparent, and never uncovered any "gotchas"! I drove away with confidence. Highly recommend Larry and the dealership to anyone who would rather be in a dental chair than buying a car.
Response from owner
October 19, 2024
Gregg Durham
Larry was an outstanding sales person. Tom Roush has a really good inventory of both new and used cars. That allowed me to buy a Mazda CX-5. There service department is amazing as well. They have completely updated there waiting room with excellent coffee and bottled water. They’re pricing for basic service, which is all I’ve used due to the reliability of the Mazda product is extremely fair.
Response from owner
August 5, 2021
Chinmay Dani
We recently bought a new 2024 Mazda CX-5 Select from Tom Roush Mazda. Larry Graves helped us throughout the entire car buying process and our experience was amazing & hassle-free! We chose this specific dealership because they had impressive ratings/review online and our visit was equally positive. I will recommend checking out Tom Roush Mazda to anybody looking to buy a new car in the Indianapolis area.
Response from owner
July 13, 2024
Ryan Polokoff
Larry was incredibly helpful and patient in helping my sister evaluate cars. It was clear that he knows the product well and made this process a breeze.
Response from owner
June 25, 2024
Amaya Grell
Larry was so helpful in helping me purchase my first vehicle on my own!
Response from owner
November 27, 2023
Nicholas Gould
Great customer service from the sales team, especially Larry.
Response from owner
July 1, 2023
Jerald Faulstich
Great experience. Larry at Mazda was fantastic to work with; extremely happy I went to this dealership. And very thankful for an easy, informative no-pressure purchase.
Response from owner
June 6, 2023
Michael Seaman
The folks both in sale and service at Tom Roush are very professional. Larry sold me my CX-5 and I love it. He was outstanding. No pressure and very knowledgeable. I have been in for service several times. It is fast and friendly. My experience has been that the Tom Roush dealership is a first-class operation all around. Well done.
Response from owner
June 1, 2023
Brent Berneking
Great buying experience. I recommend Larry to any friends and family who are looking for a Mazda.
Response from owner
May 15, 2023
Tim Orr
Larry Graves was my sales person, he did a great job and answered all my questions and explained new features. Very painless experience
Response from owner
February 18, 2021
Matt Freel
Larry was very informative, not pushy at all and respectful of our needs and requests. Great to work with all around!!
Response from owner
February 14, 2023
Taylor Hippler
Still in love with my Mazda CX-5. Larry Graves and the staff at Tom Roush Mazda made leasing my first car a wonderful and stress free experience. If you are looking for a car dealership that goes above and beyond to earn your business, Tom Roush Mazda is the place to go and I highly recommend you ask for Larry!
Response from owner
November 19, 2022
Carol *Jo* Baker
Scott and Jon were extremely helpful, courteous and patient. The Service Department did a fantastic job in making the additions to my car and finishing up in a timely manner. Note: Larry Graves assisted me as I made the decision to purchase my new CX-30. He was incredibly knowledgeable, courteous and patient - as has been everyone that I've worked with at Tom Roush Mazda. Larry is a gem and I couldn't recommend him enough! .
Response from owner
September 1, 2022
Kayla Schaefer
We had a great experience working with Larry Graves. He was very helpful and would be back to do business at Tom Roush again.
Response from owner
September 1, 2022
Mary Ryker Hernandez
Wonderful car-buying experience and I am so happy with my Mazda 3! Larry provided exceptional no-pressure service - answered all my questions and even trained me on my new car's features. Moe made the financial side of buying easy. 100% satisfied! Highly recommend!
Response from owner
August 27, 2022
Lynnette Vinson
I worked with Larry for about 11/2 hours on Thursday and return Friday to sign and drive off in my new RED Mazda CX-5! Not until Wednesday had I even considered a Mazda! After test driving Honda CR-V, Toyota Camry, Nissan Rogue and a Infinity QX-30 over the past 3 weeks did I consider researching and test driving the CX-5. I immediately fell in love and knew this was the vehicle for me! I got the exact color I was looking for!!! NO PRESSURE ONLY PATIENCE!!! This was my 1st experience where I didn’t have to pack a snack and my head was NOT POUNDING after the final transaction! Larry even got in the car with me before driving off to ensure I remembered the features most used. THANK YOU AND SALES MGT SO MUCH!
Response from owner
June 27, 2022
tom pawlowski
Larry Graves did a terrific job showing me and my Wife the car options available in our price range, and then, when we picked out a car, he walked us thru all the new electronics, that we were not familiar with. and then Moe, made the financing part, quick and easy
Response from owner
April 14, 2022
Trevor Haub
Buying our car from Tom Roush was an easy and smooth experience. Larry was great in answering all of our questions and making sure we were taken care of! We would recommend Larry and Tom Roush Mazda to anyone looking for a car!
Response from owner
January 24, 2022
Scott Roberts
This was the second car we have purchased at Tom Roush in the past 4 months. Larry Graves has been our salesman both times. You couldn't ask for a better person to work with. He is knowledgeable, answers all questions and works to make sure the transaction is a smooth one.
Response from owner
November 15, 2021
Jeff Kaleth
Had an amazing experience purchasing my new Mazda CX-5. Larry and Moe were very easy to work with! Thanks again!
Response from owner
October 28, 2021
Rita Jarvis
looking for a new SUV and we decided to go to Roush. Met Larry and spent a few minutes talking to him and we took a CX5 out for a drive. very nice auto..comfy..rides well..nice features. Thinking we will likely get the CX5!
Response from owner
August 26, 2021
David whitman
Great working with Larry we have bought 3 Mazda’s this year all because of Larry I appreciate the way Tom Roush Mazda takes care of you thanks again
Response from owner
July 12, 2021
Julia N. Wek
Really great experience with Tom Roush! Larry and Derek were a great balance of helpful and relaxed, and I genuinely had a fun experience. I love my car!
Response from owner
June 8, 2021
AmyD
Larry was kind and thorough. Great car buying experience!
Response from owner
April 15, 2021
Jacob Gebuhr
We purchased a new vehicle today and had a wonderful experience working with Larry! He helped us continuously every step of the way, from start to finish, and we got an excellent SUV that we are very happy with. Financing, paperwork, vehicle delivery, and the overall experience were great!
Response from owner
February 27, 2021
Stephen Konieczny
We had a wonderful experience working with Larry at Tom Roush Mazda in purchasing a new CX-5. Very professional and helpful in every way.
Response from owner
January 9, 2021
Sherry Wakcher
I was happy with customer service and Larry Graves took care of me and expedited both my transactions
Response from owner
January 9, 2021
Kris Abdnour
So far so good. Our salesman Larry was friendly, patience, and thorough.
STEPHEN BROWN
I surprised myself by going back to Tom Roush as I had a bad experience with a used car purchase a few years ago (they claimed "full service" had been done on the used car but it turned out not to be the case). The new car sales experience was very good - the sales person was very friendly, helpful and genuine. The car purchase was my daughter's first car and Larry was very patient & knowledgeable as he explained the car's many features. I'm giving 4 stars instead of 5 because of how long it took to get me out of the dealership after agreeing to the purchase. I realize there's a fair amount of paperwork involved but we waited over an hour before I was able to sit with the business manager. Even though I had specifically requested to not sit through the extended maintenance presentation, they presented it anyway - thus wasting both my time and theirs. The business manager said they must present the extended warranty in order to follow state law. That's unfortunate. FYI - This dealership also claims to apply a wax treatment to its cars and tacks on an add'l $299 to the MSRP for it. It reminds me of the "TruCoat" charge from the movie Fargo. Overall though, I'd buy consider buying from them again.
Michael C
Great Customer service/experience at this dealership, Larry Graves was very helpful and answered all my questions, he was patient and kind in dealing with us, he was able to provide useful suggestions in deciding a vehicle, we were able to get our car delivered on the same day, he was quick with the paper work and formalities, overall me and my wife and a good experience at this place and i highly recommend this place to our friends, thank you Larry and team !
Angie
Great buying experience! Thank you to Larry and Tarek!
Taylor J. Hall
Thank you Larry. We appreciate you working with us to get us in a new, nice, and safe ride!
Shauna Becker
Larry was great! Super helpful and very responsive. He got us taken care of quickly - thanks!
Keith Bailey
Get buying experience! Larry and John went the extra mile to help me find the vehicle I wanted and the payments that fit my budget!
Steve
Larry was great to work with and very fair. Very happy I found a vehicle with these guys.