All reviews

Nicole Deimling

Good experience with the service department. Would recommend!

Michael Powell

Smooth buying experience. Garen Gibbs was professional, friendly (without being slick), and informative—and efficient without being pushy. I had done my research and knew what I wanted; he was responsive to that, answered my questions clearly and honestly, and didn't waste time on things I wasn't interested in. Very agreeable experience, and much appreciated!

Jeremy

Brent was a pleasure to deal with at tom roush. Laid back guy that explained everything without pressuring into add-ons.

Michael Gress

Helpful service counter staff and work quickly completed.

Jerald Shrewsbury

Got in quickly and needed work done quickly on my 2016 Miata. Been doing this since my first Miata in 2004. Terrific sales and service operation

Robert Clayton

Service people are polite and efficient. The service was quick and thorough.

Manet Shettle

Always efficient but with excellent service.

Garrick Hubbard

The many YouTube videos I watched to learn how not to get ripped off had me very suspicious and skeptical going into meet Larry about purchasing an automobile. He proved he and the dealership were nothing like the internet warns of. The interactions were straightforward, clear, transparent, and never uncovered any "gotchas"! I drove away with confidence. Highly recommend Larry and the dealership to anyone who would rather be in a dental chair than buying a car.

CJ Demidov

I bought a used Mazda CX5 so far so good, 1200 miles, no issues. I put 5 stars because of Amber A. and Dan V. I had an issue with sales man mistake, but Amber saw it and fixed it, always replied emails. Dan V. quickly replied and tried to help. Everyone does mistakes, and I appreciate how quick you try to fix it.

Mojo

Service was just fine. Not a long wait.

Atlas

We had an absolutely fantastic with Garen and James purchasing a used vehicle. We would absolutely recommend them, and will be coming back for our future car purchases!

Dave Floyd

Great and fast service with Nathan!

roseanna madea

Rodger and Jeff Duncan who both excellent work with

Julie Schrader

Quick service, great analysis. Service manager was super helpful by changing my key fob battery for me!

Sue Winebrenner

Everyone was friendly and professional. It was a quick oil change.

Alice Haag

First service visit. I was very happy with the service department. I am so happy we picked this dealership. Everyone is so friendly and helpful. Love my Mazda!

Josh Wiedmann

I did not buy my Mazda here but I will buy my future Mazdas here because of the phenomenal service department. These guys are always friendly, professional, and accommodating. Scott and John especially always go out of their way to give me a great experience.

David Gatlin

Roger Pitcock, took excellent care of us when we bought our new Mazda. He handled everything in a timely manner and we were in and out in no time at all.

Joel Cole

Pete at Roush Mazda made our leasing process really easy. I got exactly the car I wanted when I came in, and our trade in couldn’t have been smoother.

Gregg Durham

Larry was an outstanding sales person. Tom Roush has a really good inventory of both new and used cars. That allowed me to buy a Mazda CX-5. There service department is amazing as well. They have completely updated there waiting room with excellent coffee and bottled water. They’re pricing for basic service, which is all I’ve used due to the reliability of the Mazda product is extremely fair.

Julie Day

We had a great experience buying our new Mazda CX-50! We would highly recommend Tom Roush Mazda, and specifically our salesperson, Pete Reehling. Pete really made the buying process smooth and easy, and made sure our questions were answered before we made our purchase.

Chinmay Dani

We recently bought a new 2024 Mazda CX-5 Select from Tom Roush Mazda. Larry Graves helped us throughout the entire car buying process and our experience was amazing & hassle-free! We chose this specific dealership because they had impressive ratings/review online and our visit was equally positive. I will recommend checking out Tom Roush Mazda to anybody looking to buy a new car in the Indianapolis area.

Larry T

Service tech was friendly and helpful in explaining an issue I was having with phone connectivity. Software upgrade was performed along with some other maintenance items. All good as of this post.

Kasey and Matt

Just moved to the area and left a message for service over the weekend while they were closed. Scott called me back first thing when they opened Monday and was kind, patient, and answered all my questions. Excited to have a Mazda dealer nearby with such great service. Thanks Scott.

Ryan Polokoff

Larry was incredibly helpful and patient in helping my sister evaluate cars. It was clear that he knows the product well and made this process a breeze.

Aaron M

Continued great service! Staff is friendly and they get the job done right!

Q

Nice atmosphere. Nice sales people. Fair prices but not a lot of choices.

E Dub

Great customer service...my third lease with Roush, so I'd recommend the dealership to anyone!

Sandra Clark

Service during my purchase was excellent. Very knowledgeable about the vehicle. Would recommend the dealership to others

Bryan Hooker

Service was started promptly and handled quickly - short wait. Comfy waiting room. The scorecard and video inspection are interesting and helpful. And the car wash was a nice bonus.

Philip

It's worth the slightly out of the way drive to get there now after US31 changed a lot of intersections. The sales staff were all very helpful and friendly

Sandra Simmons

Traded our CX-9 in on a 2024 CX-90. Our salesman is Brent Cassidy and he was wonderful to deal with, as he has been for each car I’ve purchased at Tom Roush. He took time to explain all the features of the car.

Rich Tiller

Tom Roush service department did a great job on our recent service. Great, fast team.

Joe Benitez

Very good work and not a long wait.

Cheryl Crone

Everyone is friendly and willing to answer any question and help with anything!!

Dan Clark

Initial check-in was quick and easy. Service time was short. Enjoyed the coffee refreshments in the lounge.

dlad1

Was able to take me early. Job was done properly and quickly. Service manager, John, was kind and helpful. Course performance increased / improved.

mark Hollingsworth

Scott in service is great very friendly.

Steve Yegerlehner

As always received prompt, polite, friendly, and attentive treatment when I had service done on my 2011 Mazda 3.

Susan Calloway

Seven years ago we purchased an MKZ from Brent Cassady at Tom Roush Lincoln. Brent provided great service and educated us on the vehicle. When we were ready to trade we requested his services. His understanding of our needs and attention to our questions made our new purchase an enjoyable experience. We appreciated Brent’s knowledge and expertise of the Mazda product. Can’t say enough about Tom Roush Mazda. Brent Cassady is your go to guy!!!

Ron Wojo

This is our 3rd lease.we had a 2018 and 2021 cx5. Went in and talked with Lee who worked with us previously. Great person..no pressure.. explains everything ..main thing is he works with you to get the deal that your happy with. We drove away with our 2023 soul red CX30...Will be back in 26.. Don't hesitate to visit this dealer and Lee.

Pam Underwood

I had the best service from Garin. He found the exact car that I had asked for. He took the time to patiently answer all my questions. And I compared the price of this car with others on-line and received an amazing deal.

Virgil Williams

Was impressed by the video of the inspection of my vehicle and communication.

Kris Stone

Very quick oil change and tire rotation. Pleasantly surprised to receive a texted video of my car in the air letting me know what they found.

Patrick Hurley

This was my first time having my CX 5 serviced at Tom Roush. The service department did a GREAT job. There was no attempt to upsell me for services that were not required, the work was done quickly and professionally, and the price was fair. I will be back!

Vashisht Kumar

I got my car last week and Zack (Zachary Hiney) made the process so easy for me - from choosing the right vehicle to the paperwork to setting everything up. 10/10 would recommend.

Katie Kingery

The team was fun and efficient. I lived far and they catered their schedule to work with mine. They were really busy but handled all customers well. I will be a returning customer.

Goeun Lee

My salesperson Brent was great. Friendly, respectful, and helpful.

Harry Passehl

Tom Roush and his crew are truly good folks - they make closing the deal to one of the biggest buys you are gonna make easy and stress free. I will be closing deal number two with them in less than a month.

Predrag “Peja” Nikolic

Service was done efficiently with regular feedback about process. Well done.